Refund policy


At Gulf Electronics, customer satisfaction is our priority. We understand that sometimes a product may not meet your expectations, and we offer an exchange policy under the following conditions:

Exchange Policy

  1. No Cash Refunds.
  2. An original Invoice is required for Product Exchange.
  3. Products should be exchanged in the state it was sold. It should have the complete original packing and the entire contents of the package.
  4. Products used would not be exchanged.
  5. Exchange is only possible from the same category.
  6. After 14 days, 15% of the amount will be deducted.
  7. In case of a size issue, customers may exchange their HOB and HOOD without deduction for 2 months.
  8. No exchange is possible after 2 months.
  9. Items on promotion cannot be exchanged.
  10. Items purchased at the invoice price, which go later on promotion, will be exchanged at current prices.

Note: The company has complete authority to change the above policies at any time. 

How to Start an Exchange

To begin your exchange request, please contact us at:

Phone: +923284000822 Visit: Your nearest Gulf Electronics branch

Once your request is approved, we will guide you with a return shipping label and instructions on where and how to send your product.

Note: Items returned to us without prior communication will not be accepted.

You can always contact us for any question at +923284000822.